Help Center

Download Humm, tap "Get Started", and sign in with Apple (iOS) or Google.

Humm is for adults only. Your date of birth is verified during sign-up.

We mask photos to protect privacy. You can reveal your original photos through Face Reveal with matches.

Photos must show your face clearly, have only one person, and match your verification selfie.

Go to the Profile tab and tap any section to edit.

Green Flags let you show interest. If both users send Green Flags, it's a match!

Send a chat request with an opening line. If accepted, you can start chatting.

Green Flags require Humm Premium (or the 5-day free trial).

• Unlimited profile views
• Send Green Flags (5/week)
• See who liked you
• Age & location filters
• Face Reveal
• Create Memories

Humm Premium is a monthly subscription. Price is shown in the app.

• iOS: Settings → Apple ID → Subscriptions → Humm
• Android: Play Store → Subscriptions → Humm

Go to Settings → Restore Purchases. If still not working, restart the app or contact support.

Tap the menu (...) on their profile and select "Report".

Open a chat with the user, tap the more options menu (...), and select "Block User". This permanently removes all conversations and prevents further contact.

• Never share financial information
• Meet in public places
• Tell someone your plans
• Trust your instincts

Go to Settings → Delete Account. Select a reason and confirm. Your account will be scheduled for deletion after 7 days. You can cancel anytime during this period by logging back in.

All your personal data including profile, photos, messages, chat sessions, and matches are permanently deleted. We keep a minimal record for fraud prevention.

No. You must cancel your subscription separately through the Apple App Store or Google Play Store. We'll remind you during the deletion process.

During the 7-day grace period, yes — just log back in and cancel the deletion. After the 7 days, deletion is permanent and cannot be reversed.

Make sure you're using the same sign-in method (Apple/Google) you used to create your account.

1. Update to the latest version
2. Restart your phone
3. Reinstall the app

Check that notifications are enabled in your device settings and in the app.